Support

We're Here When You Need Us

Self-serve docs, in-app chat, email support, and a status page. Pick the channel that suits the urgency.

Get help your way

Help Center

Searchable docs covering every module, every workflow. Step-by-step guides with screenshots.

Browse docs โ†’

In-App Chat

Tap the chat bubble in the app โ€” typical reply in under 5 minutes during business hours.

Open the app โ†’

Email Support

Email us with a screenshot, and we'll respond within 24 hours โ€” sooner for paid plans.

support@kardopal.com โ†’

Status Page

Live system status across all our services. Subscribe to incident updates by email or RSS.

All systems operational โœ“

Video Tutorials

YouTube channel with bite-size walkthroughs. Setup, daily workflows, advanced tips.

Urgent? Call us.

Enterprise customers get a 24/7 hotline. Pro customers get priority email response within 2h.

SLAs by plan

FreeEmail response within 48 hours, in-app chat during business hours, full docs access.
ProPriority email within 2 hours during business hours, in-app chat with sub-5-minute average reply, monthly office hours.
EnterpriseDedicated success manager, 24/7 phone hotline for production-down issues, 99.9% uptime SLA, annual review.

Still stuck?

Send us your question, screenshot, account email โ€” we'll get back to you fast.

Contact us